VILLA’ CELESTINO’S HOTEL BISTRO BREEZE POLICIES ACKNOWLEDGMENT FORM
- NO-SMOKING POLICY
We are a non-smoking property. Smoking is strictly prohibited in all guest rooms, common areas, and outdoor spaces (unless designated smoking areas are available).
- Violation of this policy will result in a cleaning fee of 2000 PHP for room sanitation. - CHECK-IN AND CHECK-OUT TIMES
- Check-in time: 3pm
- Check-out time: 11am
Late check-outs may be available upon request and subject to availability. Additional fees may apply for late departures. - PAYMENT AND INCIDENTALS
- A valid credit, debit card, license, or passport is required at check-in. For payment of room charges and incidentals we accept, cash, credit card, debit card, or G-Cash.
- Any additional charges (e.g., room service) will be applied to room charges. - CANCELLATION AND NO-SHOW POLICY
- Reservations must be canceled at least 72hrs prior to arrival to avoid a cancellation fee of 1000 PHP.
- Failure to arrive without prior notice will result in a no-show fee of 3999 PHP. - DAMAGE AND LIABILITY
Guests are responsible for any damage or loss caused to hotel property during their stay.
- The hotel reserves the right to charge the guest’s credit card on file for repair or replacement costs of any damaged or missing items.
- Please notify the front desk of any damages or concerns immediately. - QUIET HOURS
To ensure a peaceful environment for all guests, we observe quite time from 10pm to 7am.
- Please be respectful of other guests and keep noise to a minimum during these hours. - MAXIMUM OCCUPANCY
Each room has a maximum occupancy limit of 2 guests.
- Exceeding this limit may result in additional charges or eviction from the property. - PET POLICY (if applicable)
- Pets are allowed in designated pet-friendly rooms only, and a pet fee of 1000 PHP per stay applies.
- Guests must adhere to pet rules, including leashing, pet cleanup, and noise control. - PERSONAL BELONGINGS
The hotel is not responsible for lost or stolen personal items.
- Please use the in-room safe or the front desk to store valuables. - EMERGENCY PROCEDURES
In the event of an emergency (fire, medical, etc.), please contact the front desk or dial [emergency number]. Evacuation routes are posted on the back of the room doors.
Guest Acknowledgment:
I, the undersigned guest, have read and understood the hotel policies listed above and agree to adhere to these terms during my stay. I understand that failure to comply may result in additional fees or actions taken by hotel management.